Buying the device is only the start. If the room, power, network or training is not ready, the device will not be usable in its first two weeks. This checklist follows the order of installation and can be used directly for verification.
1. Room: measure three dimensions first
Device footprint and lifting space. Floor-standing models (MVS-P6, MVS-P6HD, MVS-800, MVS-C6, MVS-C6HD, MVS-C4D) need space reserved for the unit itself, the lifting travel and the operator's position; the MVS-N1 is a mobile form, so a passage wide enough to move it into the treatment room and beside the surgical area must be left.
Working distance. Desktop models (MVS-M6, MVS-M6HD, MVS-M2N) have a capture distance of 500–700mm, so enough space is needed between the bench and the patient's face; the ZETTA is an all-in-one desktop unit and likewise needs a stable bench and a suitable seated height.
Background and lighting. A plain background without strong reflections is the safest choice. Avoid backlight, strong side light and mirror reflections, and add a blackout curtain if needed.
2. Power and environment
The device is powered at 200–240V~ 50/60Hz. A dedicated circuit or voltage stabilizer is recommended, with grounding confirmed; avoid sharing outlets with high-power equipment. Control temperature, humidity and dust as required by the manual, and do not let air-conditioning outlets blow directly onto the capture area.
3. Network and data
The 3D digital plastic surgery system and the 3D skin analysis system mainly compute and store data locally; the network is used for activation, upgrades and data backup. Confirm whether the clinic's intranet policy imposes restrictions, whether backup disk capacity is sufficient, and who is responsible for exported files.
Where hospital intranet or HIS integration is involved, interface scope, data fields and security requirements are subject to project confirmation; do not assume that "plugging in a network cable will make it work". DICOM data is best handled on a separate workstation.
4. Training: what two days can cover
Standard on-site training usually runs for 2 working days and covers powering on and off, capture, quality check, analysis, reports and export. Appoint 1–2 main operators plus 1 backup, so that staff changes do not leave the device idle.
During training, practice on "failure cases": hair covering the face, heavy makeup, strong reflections, a lowered or turned head. Being able to handle these cases is what it means to really know the device.
5. After-sales: four items to put in the contract
Warranty: 3 years for the MVS-M6HD, MVS-C6HD and MVS-P6HD, 1 year for other models, subject to the contract; a free one-time replacement is available for non-human faults within three months, subject to the warranty terms.
Response: 7×10 customer service (9:00–19:00), with on-duty support outside working hours; contact details are provided at installation.
Training and upgrades: standard on-site training of 2 working days; software upgrades are free in the first year, with later policy subject to the contract.
Spare parts and on-site visits: confirm common spare parts, on-site response time and the boundaries of costs.
6. Installation checklist
| Item | Floor-standing | Desktop | Notes |
|---|---|---|---|
| Footprint and passage | Reserve space for lifting and operator position | Stable bench + 500–700mm distance | Measure door width and elevator |
| Power | 200–240V~, dedicated circuit | 200–240V~, stabilized outlet | Confirm grounding |
| Lighting | Blackout curtain, plain background | Avoid backlight and mirror reflection | Keep clear of air-conditioning airflow |
| Network | Activation, upgrades, backup | Same as left | Report intranet policy in advance |
| People | Main operator + backup | Same as left | Attend 2-day training |
| Acceptance | 3 consecutive repeat scans | Same as left | Export, report, power-loss recovery |
7. How to carry out acceptance
Scan the same subject 3 times in a row and compare the consistency of the models; export OBJ/STL/PLY and open the files in third-party software; generate and print a report; simulate a power loss, restart and confirm no data is lost. Sign off only after all four pass.
Related pages: MVS-P6, MVS-800, MVS-N1, MVS-M6, ZETTA, Service and support.
This article is a reference for installation preparation; site, power, service and warranty terms are subject to the product manual, installation specifications and the contract.